03-05-2021, 04:19 AM
Hi,
Replies by email are also added to ticket, but you should configure the IMAP tool or email piping:
https://helpdeskz.com/docs/index.html#do...ail_piping
https://helpdeskz.com/docs/index.html#do...email_imap
Replies by email are also added to ticket, but you should configure the IMAP tool or email piping:
https://helpdeskz.com/docs/index.html#do...ail_piping
https://helpdeskz.com/docs/index.html#do...email_imap
Andres Mendoza
Project lead
Project lead