ticket not confirmed in email

IamIsraell · 03-11-2021, 10:29 PM

tickets are opened plus the confirmation email is not sent to the person
https://prnt.sc/10j5n8w
email test
https://prnt.sc/10j5r90

***Andres*** · 03-12-2021, 02:17 AM

The email delivery depends of your server or SMTP server, also check if email was arrived to spam folder.

IamIsraell · (This post was last modified: 03-12-2021, 09:18 PM by IamIsraell.)

I switched from PHP 7.2 to PHP 7.4 and it worked Big Grin

Hub · (This post was last modified: 03-15-2021, 10:15 PM by Hub.)

Hi guys,
I have got a strange problem running the latest release.
New users sending an email for the first time get the new account confirmed by e-mail.
But the ticket does not get confirmed by an e-mail. The same goes for other tickets after the first.
I only have on emailadres and department defined.
Please help.
Hub