Hey,
I dont know if im doing something wrong but it seems that IMAP ist noch correctly working. No tickets are created when I try to send an new email to that specific support mailadress.
Are you aware of this?
Best regards,
Luis
Update: I think its because the cronjob that isnt working properly. I use Ubuntu 18.04 and used your command: **/usr/local/bin/php /PATH_TO_HELPDESK/index.php imap_fetcher**
I dont know if im doing something wrong but it seems that IMAP ist noch correctly working. No tickets are created when I try to send an new email to that specific support mailadress.
Are you aware of this?
Best regards,
Luis
Update: I think its because the cronjob that isnt working properly. I use Ubuntu 18.04 and used your command: **/usr/local/bin/php /PATH_TO_HELPDESK/index.php imap_fetcher**