06-22-2022, 03:27 PM
(06-22-2022, 12:44 PM)cord.schneider Wrote: What kind of support are you looking for? The installation process is reasonably easy to walk through.
https://docs.helpdeskz.com/en/latest/installation/
It was easy to setup but it's not working right for me.
* New users can't create an account but can create tickets. So there is no way for them to see staff replies
* Replies from staff aren't emailed to the person who created the ticket
* Replies via email aren't updated on the ticket
I basically need a way for someone to create an account, not just a ticket.