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+--- Thread: Cannnot install (/thread-2499.html)
Cannnot install - Yama - 05-31-2023
I am trying to do a fresh install of HelpdeskZ 2.0.2 following these instructions
https://docs.helpdeskz.com/en/latest/installation/
Rename the file Helpdesk.new.php to Helpdesk.php and enter the required information (site URL, database information, etc.).
Next, I put the folder in a public directory and try to access /install, but I get a 404 error (resource failed to load).
How do I resolve this?
RE: Cannnot install - Yama - 05-31-2023
When I access /install from the web screen, I get the following error message.
Deprecated: filter_var(): Passing null to parameter #3 ($options) of type array|int is deprecated in /var/www/html/helpdeskz-dev-2.0/hdz/framework/HTTP/Request.php on line 439
Fatal error: Uncaught ErrorException: Cannot modify header information - headers already sent by (output started at /var/www/html/helpdeskz-dev-2.0/hdz/app/Config/Events.php:33) in /var/www/html/helpdeskz-dev-2.0/hdz/framework/Debug/Exceptions.php:164 Stack trace: #0 [internal function]: CodeIgniter\Debug\Exceptions->errorHandler() #1 /var/www/html/helpdeskz-dev-2.0/hdz/framework/Debug/Exceptions.php(164): header() #2 [internal function]: CodeIgniter\Debug\Exceptions->exceptionHandler() #3 {main} thrown in /var/www/html/helpdeskz-dev-2.0/hdz/framework/Debug/Exceptions.php on line 164
Fatal error: Uncaught ErrorException: Cannot modify header information - headers already sent by (output started at /var/www/html/helpdeskz-dev-2.0/hdz/app/Config/Events.php:33) in /var/www/html/helpdeskz-dev-2.0/hdz/framework/Debug/Exceptions.php:164 Stack trace: #0 [internal function]: CodeIgniter\Debug\Exceptions->errorHandler() #1 /var/www/html/helpdeskz-dev-2.0/hdz/framework/Debug/Exceptions.php(164): header() #2 /var/www/html/helpdeskz-dev-2.0/hdz/framework/Debug/Exceptions.php(224): CodeIgniter\Debug\Exceptions->exceptionHandler() #3 [internal function]: CodeIgniter\Debug\Exceptions->shutdownHandler() #4 {main} thrown in /var/www/html/helpdeskz-dev-2.0/hdz/framework/Debug/Exceptions.php on line 164
RE: Cannnot install - Miguel Angel de Pablo - 05-31-2023
Have you checked if PHP versión is OK?
It ask PHP 7.2 or higher
Good luck
RE: Cannnot install - Yama - 06-01-2023
Thanks for the reply.
But the php version is 8.1.2
RE: Cannnot install - cord.schneider - 06-02-2023
(06-01-2023, 12:49 AM)Yama Wrote: Thanks for the reply.
But the php version is 8.1.2
Unfortunately, the current HelpDeskZ version does not support PHP versions greater than 7.4.33. You must downgrade your PHP version if you want to install HelpDeskZ.