Email address section - Printable Version +- HelpDeskZ Community (http://community.helpdeskz.com) +-- Forum: HelpDeskZ 2 (http://community.helpdeskz.com/forum-3.html) +--- Forum: Support (http://community.helpdeskz.com/forum-5.html) +--- Thread: Email address section (/thread-2439.html) |
Email address section - nikkaa - 01-31-2023 I would like to use Helpdeskz on my server, but I found a problem after installation. When I want to register tickets (emails) from two different email addresses (so that the tickets are divided into two departments), the system accepts only 1 email address. Second, tickets to Helpdeskz are not accepted (e-mails from the next defined e-mail address will not be downloaded). Is there any way to solve this situation? Is it necessary to make some settings directly on the server? |