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API issue - nemedy - 01-31-2023

Hello

I want to use API. I don't know if I go to https://example.com/help what is the api URI address where I can initiate authentication. In the N8N application, it doesn't work at all. I'm a simple user, I'm not at home in API, but I want to solve it. Please help me.


RE: API issue - cord.schneider - 02-01-2023

(01-31-2023, 08:23 AM)nemedy Wrote: Hello

I want to use API. I don't know if I go to https://example.com/help what is the api URI address where I can initiate authentication. In the N8N application, it doesn't work at all. I'm a simple user, I'm not at home in API, but I want to solve it. Please help me.

I have never used the API but have you looked at https://docs.helpdeskz.com/en/latest/api/ to see how to set up your API and what functionality you want to enable?

Once you've created an API and set up the HTTP headers to pass in the API token, you can access the endpoints on the following URLs:

    https://your.domain.com/api/users
    https://your.domain.com/api/departments
    https://your.domain.com/api/tickets
    https://your.domain.com/api/messages
    https://your.domain.com/api/attachments
    https://your.domain.com/api/staff

There are further additions to the endpoints above that depend on what functionality you have enabled (like 'create', 'show' or update). You will need to look through the source to find what you need.