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IMAP Fetching - Luukullus - 08-04-2022

Good day!

When testing many different ticket systems, I noticed that with the current status of MS365 and O365 there is no way to retrieve emails via IMAP, since the new OAuth method is used.
How does it look here? Can I include O365 mailboxes in fetching?


Thank you once again for the answer.
Greetings Luuk


RE: IMAP Fetching - cord.schneider - 08-06-2022

(08-04-2022, 07:22 AM)Luukullus Wrote: When testing many different ticket systems, I noticed that with the current status of MS365 and O365 there is no way to retrieve emails via IMAP, since the new OAuth method is used.
How does it look here? Can I include O365 mailboxes in fetching?
I don't believe that OAuth is supported on Helpdeskz either. The only way of collecting/sending emails that I'm aware of is to configure IMAP using server/port/username/password.

Looking into this, it does look like you should be able to collect email from O365 mailboxes using IMAP though,

https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353


RE: IMAP Fetching - Luukullus - 08-07-2022

(08-06-2022, 11:13 AM)cord.schneider Wrote:
(08-04-2022, 07:22 AM)Luukullus Wrote: When testing many different ticket systems, I noticed that with the current status of MS365 and O365 there is no way to retrieve emails via IMAP, since the new OAuth method is used.
How does it look here? Can I include O365 mailboxes in fetching?
I don't believe that OAuth is supported on Helpdeskz either. The only way of collecting/sending emails that I'm aware of is to configure IMAP using server/port/username/password.

Looking into this, it does look like you should be able to collect email from O365 mailboxes using IMAP though,

https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353

Yes, for now you can re-enable basic authentication with IMAP in your MS365/O365 tenant... But it will stop working soon (Checkout the "[font="Segoe UI", SegoeUI, "Helvetica Neue", Helvetica, Arial, sans-serif]POP, IMAP, and SMTP AUTH[/font]" Post):
https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online#impact-to-messaging-protocols-and-existing-applications