help with installation - Printable Version

help with installation - Printable Version

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help with installation - jld - 07-08-2021

Hi, I could use some help installing HelpDeskZ. I'm reading the instructions but they seem to be aimed at an audience that doesn't include me, so I'm sure it's just me misunderstanding something.

I am using a new server running CentOS 8.4. I have installed httpd, mariadb, and php 7.4. The DocumentRoot is the CentOS default of /var/www/html. I'm using the default CentOS httpd, which is apache 2.4.37. mod_rewrite seems to be enabled:

Code:
# httpd -M | grep rewrite� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

rewrite_module (shared)

I have unzipped the contents of helpdeskz-dev-2.0.2.zip into /opt/helpdeskz-dev-2.0.2 and created this symbolic link:

Code:
/var/www/html/hdz -> /opt/helpdeskz-dev-2.0.2

I have also put this in /var/www/html/index.php:

PHP Code:
<?php phpinfo(); ?>

And that works fine and as expected when I connect to http://myfqdn/ (where "myfqdn" is the FQDN of the server I'm using).

I believe I have all the required php modules installed:

Code:
# php -m | grep -E '^intl|^imap|^mbstring|^mysqli'� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

imap

intl

mbstring

mysqli

I have this in Helpdesk.php:

Code:
const DB_HOST = 'localhost';

const DB_USER = 'root';

const DB_PASSWORD = 'the_correct_pw_for_mysql_root_acct';

const DB_NAME = 'helpdeskz';

const DB_PREFIX = 'hdz_';

const SITE_URL = 'http://myfqdn/hdz/';

So at this point, the HelpDeskZ installation instructions seem to suggest that I should be able to connect to http://<myfqdn>/hdz/install but that doesn't work. I get "Not Found The requested URL was not found on this server."

Like I say, I'm sure I'm just misunderstanding something, but I don't see what, at least not so far. Any advice much appreciated. Thanks.

RE: help with installation - kiwi - 08-14-2021