Transfer tickets to other departments not assigned to staff user

It is crucial for a support ticket section to work properly to enable the ability to Transfer tickets to other departments not assigned to staff user.

It is extremely common for a visitor submitting a ticket to send it to the wrong department OR ask multiple questions that spread across more than 1 department.

Comments

  • Is this project still live and being worked on by the way? And is what i requested exist already?
Sign In or Register to comment.