I think what you said made a bunch of sense. However, what about this? what if you added a little information? I mean, I don't want to tell you how to run your website, but what if you added a headline that grabbed a person's attention? I mean New Discussion - HelpDeskZ Community is a little vanilla. You might look at Yahoo's front page and note how they write post headlines to get people to open the links. You might try adding a video or a related picture or two to grab readers excited about what you've written. In my opinion, it would make your website a little livelier.
My web blog: Augusto de Arruda Botelho